Effective Date: 23/09/2024
This Privacy and Cookie Policy explains how PixelTeach Ltd ("we", "us", "our") collects, uses, shares, and protects your personal information when you use our website, enrol in our courses, or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with the applicable laws.
Company Information
PixelTeach Ltd
Office 7, 35-37 Ludgate Hill
London, EC4M 7JN
Phone: 0333 339 5509
Email: [email protected]
1. Information We Collect
We collect the following personal data when you sign up for our courses or engage with our services:
- Name
- Email Address
- Phone Number
- Postal Address
- Payment Information
- Industry of Employment
This information is collected when you provide it to us directly during the registration process, or when you otherwise communicate with us.
2. How We Use Your Information
We use the personal data collected for the following purposes:
- Course Enrolment & Management: To process your registration for courses and provide you access to educational content.
- Communications: To send you important information regarding course updates, your account, or other relevant matters.
- Accreditation Reporting: To share necessary information with CPD to ensure course accreditation and compliance.
- Payment Processing: To process your payment securely.
We will not use your personal data for marketing purposes without your explicit consent.
3. Data Sharing
We will only share your data with the following third parties:
- CPD: To ensure compliance with accreditation requirements.
- Teachable inc.: Our third-party course platform provider that facilitates course delivery and student management.
We do not share, sell, or rent your personal data to any other third parties, including for marketing purposes.
4. Cookie Policy
Our website does not use cookies for tracking or analytics purposes. We only use cookies necessary for the proper functioning of our website, such as ensuring that your session is secure and that you remain logged in when using our course platform.
We do not use third-party cookies, such as Google Analytics or advertising cookies.
5. Data Retention
We will retain your personal information for up to one year after your last interaction with our platform or until you request deletion of your account. If you wish to delete your account or remove your personal data, please email [email protected]. We will process your request within 5 working days.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to any incorrect or outdated data.
- Erasure: Request that we delete your personal data.
- Restriction: Request the limitation of processing your data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 5 working days.
7. Data Security
We are committed to ensuring that your personal data is secure. We take the following measures to protect your data:
- Limited Access: Only authorized individuals have access to your personal data. These individual’s login credentials are password-protected.
- Secure Systems: We use secure servers to store personal data, and payment information is processed using encrypted payment gateways.
Despite our best efforts, please note that no method of transmission over the internet or electronic storage is 100% secure.
8. Data Collection from Minors
We do not knowingly collect personal data from individuals under the age of 18. If we discover that personal information from a minor has been collected without parental consent, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy and Cookie Policy at any time. When changes are made, we will update the "Effective Date" at the top of this document. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy or the way we handle your personal data, please contact us at:
PixelTeach Ltd
Office 7, 35-37 Ludgate Hill
London, EC4M 7JN
Phone: 0333 339 5509
Email: [email protected]
By using our services or registering for our courses, you agree to the collection and use of your personal information as described in this Privacy and Cookie Policy.